Privacy Policy

At AHAunix, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you access our website or use our services.

Information We Collect

We collect information about you directly from you and automatically through your use of our services. Information we collect depends on how you use our services. The information we collect can include:

  • Contact information such as your name, email address, postal address, and phone number when you create an account, subscribe to marketing communications, request support, or complete contact forms.
  • Account information such as your username, password, interests, and preferences.
  • Usage information about how you access and use our services, including your searches, views, clicks, downloads, and other interactions with content and features.
  • Computer and connection information such as statistics about your interactions with our services, network traffic data, location data, computer or device operating system, browser information, IP address, and cookie data.

How We Use Information

We use the information we collect for purposes such as:

  • Providing, operating, developing, and improving the services we offer to you
  • Sending you technical notices and support, updates, security alerts, invoices, and other administrative messages
  • Providing customer service and responding to requests and inquiries
  • Communicating with you about products, services, promotions, events, and other news we think you’d like to hear about
  • Monitoring and analyzing usage and activity trends to improve your experience and the overall quality of our services
  • Carrying out other business purposes stated when collecting your personal information or as otherwise set out in this policy

Sharing Information

We do not sell or rent your personal information to third parties. We share your information only as described below:

  • Affiliates and Subsidiaries: We may share information with entities within our corporate group.
  • Service Providers: We provide information and content to service providers that support our business, such as fraud prevention, bill collection, marketing, customer service, and technology services.
  • Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, sale of assets, or similar event, we may transfer the information we hold.
  • Legal Requirements: We may disclose information if required to comply with laws or respond to lawful requests and legal process.
  • Protection of Rights: We may share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to any person, violations of our policies, or as evidence in litigation.

Retention

We retain personal information as long as necessary to provide our services, comply with business requirements, legal obligations, resolve disputes, protect assets, and enforce agreements. We securely delete information no longer required except for legal record keeping purposes.

Cookies and Tracking

We and our partners use various technologies to collect and analyze information when you visit our website or use our services, and this may include using cookies and similar tracking technologies to analyze website traffic, customize content, and improve your experience. You can control the use of cookies through your browser or device settings.

Security

We implement technical and organizational information security measures to protect your information. While we aim to provide reasonable security, we cannot guarantee the absolute security of networks or databases. We require our staff and data processors to respect the confidentiality of information.

International Transfers

As we provide services globally, we may transfer your personal information to recipients in locations around the world. We rely on safeguards like Standard Contractual Clauses when transferring data internationally.

Your Choices

You may have certain controls and choices regarding our data practices. For example, we provide ways for you to access, correct, delete, restrict, or object to the use of information as permitted by law. You may also unsubscribe from marketing emails or opt out of online behavioral ads. Note that we may need to maintain certain information for record keeping and to complete transactions.

Changes

We may periodically update this Privacy Policy to stay compliant with law changes, reflect updates to services or business practices, or address new issues. We will notify you before substantive changes become effective. Your continued use of our services confirms your acceptance of our updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

AHAunix
[email protected]